Customer Service Administrator

Job Description:

The Recruitment Group is looking for A Customer Service Administrator.

As a Customer Service Administrator, you will be working for our client based in Loughborough.

If you are interested in the Customer Service Administrator role then please read below.

Pay for a Customer Service Administrator:

• £13.00 per hour. Weekly pay.

Hours for a Customer Service Administrator:

• Monday to Thursday 09:00 – 15:00
• Friday 09:00 - 1300

Responsibilities of a Customer Service Administrator:

• Transferring data from paper formats into computer files and database systems.
• Verifying data by comparing it to source documents.
• Retrieving data from the database of electronic files as requested.
• Collecting information from customers and clients.
• Entering data into the central database.
• Maintaining and updating the database system as necessary.
• Evaluating and approving Purchase Orders and Sales Orders.
• Troubleshooting and investigating customer questions or resolving complaints.
• Identifying and assessing customers’ needs to achieve satisfaction.
• Building sustainable relationships and trust with customer accounts through open and interactive communication.

Required Skills:

• Impeccable attention to detail.
• Working knowledge of computers and spreadsheets.
• Strong ability to work accurately.
• General administration skills.
• Excellent verbal and written communication skills.
• Ability to multi-task, prioritise, and manage time effectively.
• Strong work ethic.
• Highly committed with a drive to perform.
• Team player with the ability to work independently.

Benefits:

• Temp to perm.

If you believe this is the right role for you then contact Charlotte at our Loughborough branch now!