Customer Service Advisor

Job Description:

Customer Support – (Email Support)
Based in Leicester £12.60 per hour Contract until end of January

Morson Talent are recruiting on behalf of Severn Trent for Customer Support Advisors to join their Simple Solvers Team in Leicester.

Role Details:
• Start Date: 13th October
• Hours: Monday to Friday, 9:00am – 5:00pm
• Pay: £12.60 per hour
• Contract: Until end of January 2026

About the Role:
This is a great opportunity to join Severn Trent’s customer support team, helping customers with their queries via email. You’ll provide clear, professional, and timely responses, making sure issues are resolved effectively. No phone work is required – this role is focused on written communication.

What We’re Looking For:
• Strong written communication skills
• Attention to detail and accuracy
• Ability to manage and resolve customer queries efficiently
• Previous experience in customer service or administration is an advantage but not essential

Why Join Severn Trent?
You’ll be part of a supportive and friendly team, gaining valuable experience in a respected organisation while earning a competitive hourly rate.