Customer Service Assistant

Job Description:

Job Title: Customer Service Administrator

Location: Office-based, Barwell
Job Hours: Mon – Fri 9am – 5pm Temp - Perm
Salary: £12.21

Overview

We are looking for a reliable and customer-focused Customer Service Administrator to join our busy office team. This role suits someone who enjoys working in a fast-paced environment and is confident dealing with customers by phone and email.

Key Responsibilities

• Processing customer orders accurately and efficiently
• Answering calls and responding to customer emails
• Supporting invoicing and order administration
• Handling customer enquiries and account queries
• Monitoring orders and stock availability
• General office administration and ad-hoc duties
• Supporting the team during holidays and absences

Skills & Experience

Essential:

• Good communication skills
• Strong attention to detail
• Ability to work in a busy environment
• Professional telephone manner
• Experience with Outlook, Excel or Sage
• Previous office or customer service experience

Full training will be provided.