Key Account Manager

Job Description:

Key Account Manager

£40,000 – £55,000 + Company Car + Bonus + Benefits
Nottingham / Field-based (National travel required)
Permanent | Full Time (Monday to Friday, 8am–5pm)

Are you an experienced Key Account Manager who thrives on building trusted, long-term relationships? Do you enjoy being out on the road, meeting clients, and ensuring service excellence across complex contracts?

This is an exciting opportunity to join a well-established, people-focused business within the environmental services and waste management sector. You’ll become part of a close-knit, supportive team who genuinely enjoy working together to deliver exceptional results.

You’ll take responsibility for managing a portfolio of national key accounts, developing relationships, identifying growth opportunities and ensuring contracts are delivered to the highest standard. Working closely with internal operational teams, you’ll act as the main point of contact for your customers, ensuring satisfaction, compliance and continual improvement.

• Manage and nurture key customer relationships, ensuring exceptional service and retention

• Identify opportunities to grow and cross-sell services within existing accounts

• Collaborate with internal teams (sales, operations, finance, HSEQ) to deliver tailored solutions

• Review performance data, KPIs and reports, ensuring contractual commitments are achieved

• Conduct regular client meetings, site visits and presentations to maintain engagement

• Support commercial negotiations and contract renewals

• Promote safe, sustainable and compliant working practices

• Proven experience as a Key Account Manager or Client Relationship Manager - this is essential

• A natural communicator with strong influencing and negotiation skills

• Highly organised, commercially aware and results-driven

• Confident working with data, reporting and KPIs

• Collaborative, positive and proactive, a genuine team player with a “can-do” attitude

• Comfortable travelling nationally to meet clients

• Full UK driving licence required

• Salary up to £55,000 (DOE)

• Company car or Car Allowance + bonus scheme

• 25 days holiday + bank holidays (with holiday purchase scheme)

• Company pension, life insurance and EAP

• Discounts on lifestyle, gym and leisure

• Free onsite parking and modern facilities

• Supportive leadership and a genuinely great team culture

Join a business that values its people, celebrates collaboration and is making a real difference in the sustainability sector.

EMA25