Customer Service Coordinator

Job Description:

Permanent

Binley based office

Full time - 40 hours pw
Weekly rotational shifts - 7am-4pm / 8am-5pm / 8.30am-5.30pm

£27,500

Our client, a large, established company based in Binley are looking for Customer Service Agents to join their team.

The key responsibilities:

• Ensuring all internal and external enquiries are answered, recorded and responded to in a timely manner, resolving any issues
• Liaising across internal departments to ensure orders are processed and deliveries are made
• Dealing with purchase orders and ensuring they are in line with standard procedures
• Using an internal system alongside SAP to respond to queries and process all orders

Minimum requirements:

• Experience in a customer service environment - It is imperative that you are comfortable over the phone
• Good with IT - quick to pick up new systems
• A confident multitasker
• Accurate Data Entry skills
• Previous experience in a fast paced environment

The ideal candidate:

• Extremely reliable
• Great attention to detail
• A great problem solver - able to deal with issues in a calm and measured manner
• Experience in the construction industry would be advantageous

The benefits:

• Free parking
• Company pension scheme
• New offices
• 23 days holiday plus bank holidays (increasing after 2 years)
• Annual bonus scheme

Interested?

Please apply below.

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