Customer Services Executive

Job Description:

Customer Account Executive

Crick, Northamptonshire

Salary: £29,000 - £30,000 plus Annual Bonus

Hours are: 8.30am – 5.00pm with 1 hour lunch.

1 x day per week remote working (after 3 months).

Our highly successful and forward-thinking client is looking to recruit and additional Customer Service Executive, based at their Head office in Crick.

The customer service team are multi-disciplined, customer-driven, delivering an excellent service.

Duties:

• Compiling quotes
• Checking stock availability
• Processing customer orders onto SAP
• Internal account management
• Working closely with the Sales Manager Supporting the external sales force
• Liaising with worldwide manufacturing facilities
• All administration relating to the department/role
• Learn technical product knowledge

Person Specification:

• 3 years’ plus experience working in a customer service environment, ideally in a manufacturing environment
• Competent in IT including Microsoft Office 365
• Ecommerce experience
• A knowledge of SAP would be advantage although a comprehensive training program will be provided

Holidays are: 26 days plus bank holidays. None required to keep back for Christmas.

Generous Pension Scheme.