Account Manager

Job Description:

Account Manager
Full Time, Permanent, Nottingham (Outskirts)
£27,250 plus quarterly bonus

Our Client, based on the outskirts of Nottingham, is looking to recruit a full time, permanent Account Manager. This is a fantastic opportunity to join an established and progressive Company who are a market leader in their sector.

The Role

We are seeking a focused and dedicated new team member to join a growing Account Management team. The primary responsibility will be to manage b2b customer accounts on a daily basis.

• Communicate effectively and courteously with customers and suppliers via telephone and email, ensuring clear and concise communication.
• Process customers' bookings and requests placing those requests on our bespoke management system and ensuring orders are followed through upon our suppliers and carried out on time.
• Maintain accurate records of all incoming calls for reference and documentation purposes.
• Resolve customer queries using personal initiative and with the team’s input.
• Generate custom reports using Microsoft Office software as needed.
• Ensure compliance with all industry regulations and legislation.
• Ensure all data on our IT systems are accurate and complete.

The Candidate

The ideal Account Manager will be able to demonstrate the following:

• An understanding of the importance of excellent customer service and the ability to deliver it.
• IT proficiency.
• Clear and direct communication skills, both verbally and in writing.
• Supportive attitude towards team members and willingness to take on additional tasks during busy periods.
• Strong attention to detail and ability to work methodically and accurately.
• Ability to work under pressure and meet tight deadlines.
• GSCE or equivalent qualification in English and Mathematics.

The Benefits

• Free parking
• 28 days (inclusive of Bank Holidays) increases with length of service
• Auto-enrolment pension scheme
• Healthcare following probationary period
• Branded Company clothing

Thank you for your interest in this vacancy and good luck with your application.

If you have not heard from a member of the Future Prospects team within 7 days from your application, please assume that your application has not been successful on this occasion. Unfortunately, due to the high volume of applications we receive, we are unable to provide individual feedback.

The services of Future Prospects are those of an Employment Agency.