Job Description:

Reactive Repairs Administration Assistant
Location: Coalville, LE67 (Office Based)
Salary: £24,430 per annum
Hours: 35 hours per week, Monday to Friday

Barker Ross are currently recruiting for a Reactive Repairs Administration Assistant on behalf of a well-established housing and property services organisation based in Coalville.

This is an excellent opportunity for an organised and proactive administrator to join a busy repairs and maintenance team. The successful candidate will play a key role in supporting day-to-day operations, ensuring works are scheduled efficiently, records are maintained accurately, and customers receive a high standard of service.

This role is temp to perm.

Key Responsibilities

• Providing administrative support to the Reactive Repairs team and management.
• Processing invoices and monitoring expenditure across reactive and planned maintenance works.
• Raising, tracking and distributing repair work orders to operational teams.
• Liaising with residents to arrange appointments and provide updates on repair works.
• Managing shared inboxes, prioritising enquiries and responding in a timely manner.
• Maintaining accurate records using internal management systems and electronic document storage.
• Producing reports and performance information for management as required.
• Ordering materials, consumables and PPE in line with company procedures.
• Attending meetings, taking minutes and maintaining project documentation.
• Supporting wider business projects and providing cover for colleagues when required.

About You

We are looking for someone who has:

• Previous experience in an administrative or office support role.
• Excellent organisational skills and attention to detail.
• Strong communication and customer service skills.
• Experience working with databases, spreadsheets and Microsoft Office applications.
• The ability to prioritise workloads and work effectively in a fast-paced environment.
• Confidence dealing with customers, contractors and internal stakeholders.
• Experience within repairs, maintenance, housing or property services would be advantageous but is not essential.

What's on Offer?

• Competitive salary of £24,430 per annum.
• Full-time, Monday to Friday working pattern.
• Stable office-based role within a supportive team environment.
• Opportunity to develop your administrative and customer service skills within a busy operational setting.

If you are an organised administrator looking for your next opportunity, we would love to hear from you. Apply today through Barker Ross.

Barker Ross Group values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.