Job Description:

Customer Service & Administration Opportunities – Start Your Office Career in Logistics!

Looking for your first office-based role?

Ready to move from retail, hospitality, customer service, or a hands-on role into a professional office environment?

We're recruiting 5 Customer Service & Administration Clerks to join a leading international retail logistics company based in Rugby.
These positions offer a fantastic opportunity to gain valuable office experience and build a long-term career within a global logistics business.
No previous logistics experience is required. Full training will be provided, making these roles ideal for candidates looking to get their foot in the door with a large international company.
These are initially agency roles with the potential to become permanent

These are ongoing agency roles with genuine opportunities to secure permanent employment.

Available Opportunities
We are recruiting for a number of Customer Service and Administration positions across different departments, including:

• Planning Administration
• Customs Administration
• Account Support Administration

Pay Rates

• £12.83 per hour x 37.5hrs per week

Shift Patterns

• 07:00-15:00 / 10:00-18:00 / 13:00-21:00 (rotating)
• 09:00-17:00 / 12:00-20:00 (rotating)
• 07:00-15:00 / 09:00-17:00 / 11:00-19:00 (rotating)

Working Hours

• 37.5 hours per week
• Monday to Friday
• Full training provided
• Ongoing agency role with potential to become permanent

The Role:
As part of the administration team, you'll play an important role in supporting the day-to-day operation of a busy international logistics business.
Typical duties will include:

• Data entry and updating internal systems
• Answering telephone calls and responding to emails
• Liaising with warehouse and transport departments
• Providing updates between departments and customers
• Using Microsoft Teams, Outlook, Excel and Word
• Supporting planning and operational activities
• General office administration tasks

What We're Looking For
You don't need previous office or logistics experience to succeed in these roles. We're looking for candidates who are:

• Computer literate and comfortable using Microsoft Office applications such as Outlook, Word and Excel
• Confident speaking with customers and colleagues and possess a professional telephone manner
• Organised, reliable and have good attention to detail
• Able to communicate effectively at all levels
• Friendly, professional and able to build positive working relationships
• Effective problem solvers with a positive attitude
• Looking for a long-term opportunity with career prospects
• Keen to learn new skills and gain valuable office-based experience

Ideal Backgrounds
We welcome applications from candidates with experience in:

• Retail
• Hospitality
• Customer Service
• Warehousing
• Transport & Logistics
• Administration
• Graduates, college leavers, or anyone looking to begin a career in an office environment

If you've spent time dealing with customers, managing multiple tasks, solving problems, handling enquiries, or working as part of a busy team, many of the skills you've developed will transfer well into these roles.

Apply now or contact Lewis or George on (phone number removed) for more information.

Rapier Employment has been established in the UK for over 35 years, specialising in supplying temporary and permanent workers into the Commercial, Production and Logistics sectors.
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