Job Description:

Casual Retail Assistant

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Leicester City Football Club is committed to safeguarding and promoting the welfare of children and adults at risk of harm, and expects all employees and volunteers to share this commitment. 

Casual Retail Assistant

Location: King Power Stadium, Leicester
Contract: Casual

Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment and want a role that offers flexibility around your lifestyle, studies, family commitments, or other work?

Leicester City Football Club is looking for enthusiastic, customer-focused individuals to join our Retail team as Casual Retail Assistants. This is a fantastic opportunity to work within a Premier League football club environment, supporting supporters and customers across our Fanstore, E-Commerce, and Warehouse operations.

Why Join Us?

• Flexible casual hours to fit around your commitments.
• Be part of the exciting matchday atmosphere at Leicester City Football Club.
• Gain experience across retail, e-commerce, customer service and warehouse operations.
• Develop new skills within a dynamic and supportive team.
• No two days are the same – from helping supporters in-store to fulfilling online orders behind the scenes.

The Role

As a Casual Retail Assistant, you'll play a key role in creating an exceptional experience for our supporters while helping ensure the smooth day-to-day operation of our retail business.

You could be:

• Assisting customers on the shop floor and at checkout points.
• Processing sales and handling transactions accurately.
• Supporting shirt printing services.
• Picking, packing and dispatching online orders.
• Responding to customer enquiries by phone and email.
• Organising and replenishing stock.
• Supporting stock takes and warehouse operations.
• Maintaining high standards of presentation, housekeeping and health & safety.

Working across different areas of the retail operation means you'll gain valuable experience while contributing to a passionate and hardworking team.

What We're Looking For

We're seeking individuals who are:

• Friendly, approachable and passionate about customer service.
• Positive, reliable and willing to learn.
• Organised with excellent communication skills.
• Comfortable working independently and as part of a team.
• Confident using computers and retail systems.
• Flexible and available to work evenings, weekends and matchdays.
• Driven to support sales and deliver great customer experiences.

Previous retail experience is desirable, particularly within retail stores, e-commerce or warehouse environments, but just as important is a strong work ethic and enthusiasm to learn.

The Casual Advantage

This role is ideal for those looking for flexible work with the excitement of a football club environment. Whether you're a student, balancing other commitments, or simply looking for additional work, our casual opportunities allow you to gain valuable experience while working around the needs of the business.

Join the Foxes

If you're ready to be part of a team that puts supporters first and wants to help create memorable experiences both in-store and online, we'd love to hear from you.

Apply today and become part of Leicester City Football Club's Retail Team.

About The Club

Leicester City Football Club has a rich and proud history – we’re more than just a football club; we’re a community. Formed in 1884, we’ve achieved incredible milestones, including becoming Premier League champions in 2016 and winning the FA Cup in 2021. 

Our commitment to the local community, fans, and world-class experiences extends beyond the pitch. With the opening of our new state-of-the-art training ground in 2021, we continue to invest in our growth and success. Our team at Leicester City is more than just colleagues – we invite you to join our Club and experience the exciting opportunities of a life in the football industry!

Benefits Package

Our people are the lifeblood of the Club, and we feel should be rewarded as such – we offer a competitive salary, pension scheme and life assurance for all permanent employees. You’ll enjoy free onsite parking, access to our subsidised staff restaurants and up to 33 days of annual leave (including bank holidays) amongst a host of other great employee benefits! 

One City. One Club. One Leicester.

Leicester City Football Club believes that football is for all, and we are committed to Diversity and Inclusion, where valuing the individual is our highest priority. We are working to see equality across all areas of the Club and welcome applications from all areas of the community.

If you have any requirements in regard to the recruitment process, please let us know; we are happy to support your needs.

Next Steps

We’ll be reviewing applications as and when they are submitted and invite shortlisted candidates for interviews, so don’t wait – if you think this role sounds like the right fit, apply today! We’re excited to hear from you and can’t wait to see how you’ll help us reach new heights!