Job description
We’re recruiting Customer Service Advisors earning £15.34 per hour, with overtime paid at £23.01 after 40 hours. You’ll support customers by handling enquiries, resolving queries, providing excellent service and working with colleagues to deliver the best possible customer experience.
Customer Service Advisor benefits:
- 7 weeks of structured training and mentoring.
- Training and support to build confidence and capability from day one.
- Free parking provided.
- Accessible via the Skylink Bus Route.
- Training is included to prepare you for this role
Customer Service Advisor role:
- Put customers at the heart of everything you do.
- Handle customer enquiries and work towards the best possible outcome.
- Listen carefully and make customer interactions simple, effortless and easy.
- Take ownership and accountability for customer queries and outcomes.
- Work efficiently while maintaining high standards of service and quality.
- Look for opportunities to reduce repeat contact and improve the customer experience.
- Work collaboratively with colleagues and contribute positively to team success.
- Take part in the structured training and mentoring programme and continue developing your skills.
Customer Service Advisor pay:
£15.34 per hour. Overtime paid at £23.01 per hour after 40 hours.
Reference 225661164
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