Customer Service Assistant

Job description

Salary: £30,000-£32,000 + Annual Bonus+Annual pay increase inline with inflation
Location: Harrow / Wembley Area

We're looking for a confident and customer-focused Customer Sales Assistant to join a successful and growing business.

This is a varied, hands-on role combining customer service, sales and day-to-day site operations, ideal for someone who enjoys working with customers, building relationships and delivering strong results.

• Deliver excellent customer service both face-to-face and over the phone
• Convert customer enquiries into sales
• Identify additional sales opportunities and maximise revenue
• Support the smooth day-to-day running of the site
• Handle administration, payments and customer queries
• Maintain high standards across security, compliance and presentation
• Work closely with the wider team to achieve site targets

• Experience in retail or sales
• Confident and friendly communication skills
• A proactive, commercial and customer-focused approach
• Strong organisation and attention to detail
• Reliable, self-motivated and comfortable working as part of a small team

• £30,000-£32,000 basic salary
• Annual performance bonus
• Salary reviewed annually with increases linked to inflation
• Excellent work-life balance
• Private healthcare after qualifying service
• EAP and Perkbox access
• Enhanced sick pay based on length of service
• Birthday and long-service rewards
• Christmas recognition and annual social events
• Excellent training and long-term development opportunities

If you're looking for a customer-focused sales role with strong benefits, regular salary progression and an excellent work-life balance, we'd love to hear from you.

BBBH37371

Reference 225620586