Customer Service Coordinator
Advertised by Fawkes & Reece London
- Location
- Peterborough, Cambridgeshire
- Salary
- £28,000 - £29,000 a year
- Job type
- Contract
- Sector
- Customer Services
- Posted
- 29 September 2026
Job description
A large property developer are looking for an experience Customer Service Coordinator to join their team to deliver excellent customer service & maintain their 5* customer satisfaction rating
You will need to have worked for either a housing association working with defects or for a housing developer in a customer service role. We
Day to day duties:
- Being the main point of contact for the home owners
- Updating the CRM system logging defects or closing them down
- Complaint management
- Booking in engineers to carry out work in the propertys
- Logging issues & escalating them to the management team
- Working closely with the customer service team
- Reporting in the customer service manager
If you would like to apply for this position please do so below or for more information please contact Zoe Georgiou at the Fawkes & Reece London office
Reference 225661346
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