Customer Service Representative

Job description

Do you enjoy meeting customers, building relationships and spotting opportunities? Are you after a role where you're out and about rather than behind a desk all day?

Join an established business as a Customer Service Representative  , working with leading machinery and customers across the region. Based in Malton, North Yorkshire, around 50% of your time will be spent visiting customers across York, Scarborough, Bridlington, Beverley, Hull and the surrounding areas.

You’ll receive a competitive salary, manufacturer training and tailored career development, plus a great benefits package including 24 days’ holiday + bank holidays, birthday day off, pension, sick pay, life insurance at 3x salary, healthcare cash plan, wellbeing support, staff discounts and free parking.

The Role...

This is a varied, customer-facing sales role where you'll manage existing relationships, understand customer requirements and identify opportunities to grow parts and service sales. You will: 

• Build strong, long-term relationships with customers.
• Visit customers to understand their needs, provide advice and identify opportunities.
• Sell parts, servicing, maintenance plans, warranties and other services.
• Work closely with the service team to resolve customer issues quickly.
• Use customer data and technology to identify sales opportunities.
• Attend customer events, demonstrations and exhibitions.

What we're looking for....

• Experience in a B2B or B2C sales or customer-facing role.
• A proactive, self-motivated approach and confidence building relationships.
• Strong communication, negotiation and influencing skills.
• Good IT skills, including Microsoft Office.
• A full driving licence and willingness to travel regularly.
• Agriculture, machinery or agricultural equipment experience would be an advantage, but isn't essential.

If you’re a people person with a commercial mindset and enjoy building relationships and finding the right solutions for customers, apply today!

Reference 225661014