Job Description:

Department Manager | Leicester | Up to £36,000 + Uncapped Commission

We're looking for an ambitious, commercially driven Department Manager to lead a high-performing luxury retail kiosk team in Leicester.

This is not a traditional retail management role. You'll be leading from the front in a fast-paced shopping centre environment where success comes from proactively engaging customers, creating opportunities, and driving sales. If you're a natural people person with a big personality, a passion for sales, and a track record of smashing targets, we want to hear from you.

You'll be based on a luxury retail kiosk, actively approaching customers, generating interest, demonstrating products, and coaching your team to do the same. This role is perfect for someone from a telecoms, direct sales, premium retail, furniture, recruitment, or other highly target-driven sales background.

The Role

• Lead, motivate, and develop a sales-focused team

• Drive sales performance and consistently exceed store targets and KPIs

• Lead from the front by actively traffic stopping and engaging customers

• Convert passing footfall into sales through confident and consultative selling

• Create a high-energy sales culture focused on results and customer engagement

• Coach the team on closing techniques, objection handling, upselling, and cross-selling

• Maximise revenue through product upgrades, add-ons, and multiple-item purchases

• Monitor performance and ensure sales opportunities are never missed

• Deliver an exceptional customer experience while achieving commercial objectives

About You

• Proven experience as a Department Manager, Retail Manager, Store Manager, or Sales Manager within a target-driven environment

• Strong track record of achieving and exceeding sales targets

• Comfortable approaching customers and generating conversations from scratch

• Experience managing teams in a fast-paced sales environment

• Natural leader with a confident, outgoing, and engaging personality

• Resilient, competitive, and highly motivated by results

• Strong coaching ability with a passion for developing high-performing sales teams

• Commercially aware and driven by commission, targets, and success

Ideal Backgrounds

We would particularly like to hear from candidates with experience in:

• Telecoms sales

• Direct sales

• Premium or luxury retail

• Furniture sales

• Recruitment

• Kiosk retail environments

• Commission-based sales roles

Package

• Basic salary up to £36,000

• Uncapped commission structure

• Excellent earning potential

• Ongoing training and development

• Career progression opportunities within a growing luxury retail business

This is an exciting opportunity for a hands-on Department Manager who thrives on customer interaction, loves leading from the front, and enjoys the challenge of turning footfall into revenue. If you have a big personality, a passion for sales, and the drive to exceed targets, apply today.

BH36511