Deputy Manager

Job description

Step into a pivotal leadership role where your clinical expertise and people management skills directly shape the quality of care delivered to residents. This is a permanent opportunity to join a medium-sized care home in Leicester as Deputy Manager, supporting the Home Manager and leading a dedicated team. With a competitive salary of £48,000, you’ll have the autonomy and responsibility to drive standards, performance, and resident outcomes.

About the Role:
As Deputy Manager, you will support the Home Manager in the day-to-day running of the care home, ensuring safe, high-quality nursing care for all residents. You will provide strong clinical leadership, oversee staff performance, and act as a key point of escalation for complex care and operational issues. Your contribution will be central to maintaining regulatory compliance and fostering a positive, person-centred environment.

Key Responsibilities:
* Lead and supervise nursing and care teams to ensure consistent delivery of high-quality, person-centred care.
* Oversee clinical practice on shift, including care planning, medication management, and safeguarding.
* Support the Home Manager with rota planning, staffing levels, and effective allocation of resources.
* Conduct regular performance reviews, supervision, and coaching to develop staff capability and morale.
* Manage and resolve day-to-day operational issues and conflicts, escalating complex matters when necessary.
* Monitor and maintain compliance with regulatory standards, policies, and procedures.
* Contribute to audits, quality improvement initiatives, and action plans to enhance care standards.
* Act as a key point of contact for residents, families, and external professionals, ensuring clear and professional communication.

Key Requirements:
* Proven experience in a senior role within a care home or similar nursing environment, ideally as Deputy Manager or Senior Nurse.
* Strong leadership and team management skills, with the ability to motivate and support multidisciplinary staff.
* Demonstrated ability in performance management, including supervision, appraisals, and handling underperformance.
* Excellent problem-solving skills, with a calm and structured approach to managing complex situations.
* Effective communication skills, both written and verbal, with the ability to engage residents, families, and professionals.
* Confident in conflict resolution, able to address issues promptly and professionally.
* Sound understanding of clinical governance, safeguarding, and regulatory requirements in adult social care.

Desirable Skills:
* Experience within a medium-sized care home setting.
* Background in caring for older people and/or dementia care.
* Involvement in quality improvement projects or service development.
* Familiarity with electronic care planning and clinical documentation systems.

Qualifications:
* Registered General Nurse (RGN) qualification – essential.
* Current NMC registration – essential.
* Additional leadership or management training/certification – desirable.
* Evidence of ongoing professional development relevant to nursing and care home management – desirable.

If you are an experienced RGN ready to step into a key leadership position and make a tangible impact in a well-run Leicester care home, we invite you to apply.

Reference 225723528