Job Description:

Permanent

Remote - Lutterworth based office (if you would like to go in!)

Monday to Friday - 36.25hrs per week

£45,453pa

Our client, a membership organisation, is looking for a new addition to their team - upon rebuidling their CRM, there is a need for a knowledgeable Dynamics 365 Specialist who will offer technical knowledge to configure, automate and support in the process. This role can be remote or office based/hybrid.

The key responsibilities of a Dynamics 365 Specialist:

• Configure, maintain and improve Dynamics 365 CRM and related Power Platform components
• Develop, test and maintain CRM workflows, business process flows and Power Automate solutions
• Support integrations between Dynamics 365 and other systems
• Act as a technical point of contact for Dynamics 365 support and advice
• Troubleshoot CRM issues and identify root causes
• Manage CRM user access, permissions and security roles in line with agreed requirements

The skills & qualities needed for a Dynamics 365 Specialist:

• Practical experience configuring, supporting and improving Microsoft Dynamics 365 CRM in an organisational environment
• Will have worked independently in a small team or organisation - you will be the main source of technical knowledge internally
• Experience creating and maintaining forms, views, fields etc, as well as buidling workflow, business rules and process flows
• Good understanding of Dataverse and Power Automate
• Organised and methodical, with a careful approach to configuration
• Collaborative and approachable, able to work constructively with CRM, IT, Digital, Data and operational colleagues

The benefits of working as a Dynamics 365 Specialist:

• Enhanced pension scheme
• Flexible working patterns - remote working
• 25 days annual leave, growing to 30 with long service
• 15 different types of leave, including five paid mental health days off per year
• Occupational health support
• An anonymous 24 hour and seven day counselling service
• A corporate yoga service, providing one to one tutoring for individuals with all levels of ability
• Free parking
• Health cash plan

Interested?

Please apply below.

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