Job Description:

Employee Relations Specialist

Location: Coventry (Hybrid & Occasional Travel)
Salary: £36,900 + Non-Contractual Bonus & Strong Benefits Package
Job Type: Full-time, Permanent (40 Hours Per Week, Flexible Start/Finish)


About the Opportunity

Are you an experienced ER Advisor or ER Specialist looking to take ownership of transnational through to complex casework within a major global brand?


We are partnering with a world-class, global supply chain and logistics leader to recruit a dedicated Employee Relations Specialist to join their centralised People Services team. Operating in a fast-paced, rapidly changing environment, this role offers a fantastic balance of high-level case management, strategic stakeholder engagement, and continuous improvement project work.


This is a hybrid position, offering excellent flexibility with 2–3 days of remote working alongside occasional travel to key group sites as required.


Key Responsibilities

As an integral part of a structured team of ER professionals, you will manage end-to-end complex casework and support the wider business infrastructure. Your daily focus will include:

• Complex Case Management: Independently manage high-volume, end-to-end ER cases including complex grievances, disciplinaries, capability issues, long-term sickness, and sensitive business exits/dismissals.
  
  
• Stakeholder Partnership: Work closely with local HR Business Partners and line managers, coaching and influencing them to drive cases to a swift, compliant, and commercial resolution.
  
  
• Mentorship: Act as a technical subject matter expert, supporting and mentoring junior members of the People Services Advice team.
  
  
• Continuous Improvement & Projects: Track case management data to identify structural trends, assist in developing new ER toolkits, and support large-scale change projects, including TUPE and restructuring.
  
  
• Compliance: Maintain flawless, up-to-date knowledge of UK employment legislation to deliver expert-level risk mitigation.
  
  

The Ideal Candidate

To hit the ground running in this fast-paced environment, you will need to demonstrate:

• Proven ER Expertise: Strong practical experience managing a high-volume caseload of complex, end-to-end ER issues.
  
  
• Unionised Environment Experience: Prior experience working effectively within a trade unionized environment is highly advantageous.
  
  
• Commercial Acumen: The ability to assess high-volume workloads, identify critical priorities, and make sound commercial decisions while balancing risk.
  
  
• Stakeholder Skills: Exceptional communication skills with the confidence to challenge, influence, and build relationships with senior stakeholders across multiple locations.
  
  
• Qualifications: A deep understanding of HR best practice and UK employment legislation is essential; a CIPD qualification (or working towards it) is highly desirable

If you are a proactive ER professional ready for your next step, please submit your CV for review.