Field Service Engineer

Job description

Field Service Engineer

Salary: £40,000 + Mileage Allowance

Location: Cambridgeshire based

Frequent European Travel

A leading provider of digital UV inkjet printing technology is seeking an experienced Field Service Engineer. This role suits someone driven, self‑motivated, and disciplined, with a strong sense of ownership and accountability.

Role Overview

• Install, set up, maintain and service digital UV inkjet printers across UK and European customer sites
• Deliver technical support, troubleshooting and first‑line diagnostics to minimise equipment downtime
• Escalate technical issues promptly in line with service standards
• Identify additional revenue opportunities during service visits and report them to the sales team
• Support strong customer relationships to maximise satisfaction and uphold company reputation

Experience & Skills Required

• Previous experience as an Inkjet Field Technician/Engineer ideally but any industry that can be transferrable
• Excellent fault‑finding and problem‑solving ability
• Solid electrical and mechanical engineering knowledge is a must
• Skilled in electronic diagnostic tools
• Fluent English; additional European languages advantageous
• Strong IT skills, including network infrastructure knowledge
• Proficient with Adobe Illustrator, Photoshop and CorelDraw
• Confident in customer handling and delivering B2B training
• Familiar with helpdesk systems, troubleshooting procedures and warranty processes
• Experience attending exhibitions and presentations
• Full clean driving licence
• Able to travel frequently across Europe when needed
• Training will be provided

Package

• £40,000
• Mileage allowance (no company car)
• pension
• 25 days holiday + bank holidays
• Standard working hours: 08:30–16:30, with flexibility due to travel

Location

Ideally based in Cambridgeshire with regular travel throughout Europe.

If you’re interested in the Field Service Engineer role and feel you have the relevant experience, please contact Lisa Logan at Unicorn Resourcing.

If this role isn’t quite right but you’re exploring new opportunities, we’re happy to discuss your career confidentially.

Unicorn Resourcing Limited acts as an Employment Agency for this permanent position.

Reference 225691524