Job Description:

Housing Officer

Derby, Derbyshire

Flexible - full time - 37.5 hours per week

Contracted position

Duration - 3-6 months

Hourly Rate - £Negotiable

Our client, an organisation based in Bur is looking for a Housing Officer, to act as the main point of contact for tenants in a geographical area, managing rent accounts, tenancy and estate issues, tenant welfare and support.

Duties of the Housing Officer role will include, but is not limited to:

• Manage a designated patch of properties, providing effective tenancy and neighbourhood management services to residents.
• Deliver a customer-focused housing management service, ensuring tenants are supported to sustain their tenancies successfully.
• Investigate and manage anti-social behaviour (ASB) cases, working with residents, partner agencies, and internal teams to achieve appropriate resolutions.
• Take appropriate enforcement action where required, including warnings, legal referrals, and case preparation.
• Manage tenancy-related matters including tenancy sign-ups, breaches of tenancy, succession, mutual exchange, abandonments, and safeguarding concerns.
• Carry out regular estate and neighbourhood inspections, identifying and resolving environmental and tenancy issues.
• Support income collection by working collaboratively with tenants and internal teams to address rent arrears and tenancy sustainment issues.

The successful Housing Officer will have:

• Previous experience within a housing officer position
• Enhanced DBS - preferred
• Access to a vehicle

If you are interested in the above role, please apply or contact Josh Meek at Sellick Partnership Derby office

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.