Job Description:

### Waste Services Improvement & Operational Resilience Consultant

Location: Rugby, Warwickshire Contract: 6-Month Temporary Consultancy Assignment Pay Rate: £28.50 per hour (PAYE)

## About the Role

We are seeking an experienced Waste Services Improvement & Operational Resilience Consultant to support a major improvement programme within Waste Services.
Working alongside the existing management team, you will drive operational improvements, strengthen management processes, coach managers and supervisors, and help deliver a safe, compliant and efficient frontline service. You will also provide temporary operational management cover during periods of absence or increased operational demand, ensuring business continuity while improvement work continues.

## Key Responsibilities

• Deliver operational improvement and transformation initiatives.
• Review and enhance operational processes, SOPs and governance.
• Improve service performance, efficiency and customer outcomes.
• Support Health & Safety compliance and safe systems of work.
• Coach and mentor operational managers and supervisors.
• Improve induction, training and competency processes.
• Produce performance reports and improvement plans.
• Work collaboratively with HR, Fleet, Finance, Procurement, Legal and Health & Safety teams.
• Provide operational management cover when required.
• Support service mobilisation, legislative changes and operational projects.

## About You

### Essential

Extensive experience in Waste Services or a similar frontline operational environment. Proven track record of delivering operational improvement and organisational change. Strong knowledge of waste operations, compliance and Health & Safety. Experience developing operational procedures and management systems. Excellent leadership, coaching, communication and stakeholder management skills. Able to work strategically while remaining hands-on.

### Desirable

Local Government experience. CIWM or equivalent qualification. Lean, Continuous Improvement or Programme Management experience. Health & Safety management experience.

If you're an experienced operational leader with a passion for driving service improvement and operational excellence, we'd love to hear from you.