Quality Manager

Wiltech Acoustics — now proudly part of Rehlko (formerly Kohler Energy) — is entering an exciting phase of growth and investment. Now integrated into Rehlko’s global energy-resilience group, Wiltech continues to build on its reputation as a leading UK specialist in acoustic canopies, generator enclosures, and industrial noise-control engineering.
Based in Loughborough, our manufacturing facility handles everything in-house — from raw material processing to welding, fabrication, painting, and full assembly of bespoke acoustic units. Joining Wiltech now means becoming part of a strengthened, well-funded and expanding organisation, with new opportunities created through the Rehlko transition.
Quality Manager
Operating within a demanding metallurgical manufacturing environment, you will be responsible for driving site quality performance. You will lead the Quality Management System, ensure product and process compliance, and actively contribute to a culture of operational excellence.
As a hands-on leader, you will ensure that quality is embedded across all functions, from shopfloor operations to support teams.
Responsibilities:
Quality Performance Management
· Define, monitor, and improve quality KPIs (scrap rate, non-conformities, cost of poor quality, customer complaints).
· Implement robust action plans to achieve and exceed quality targets.
Quality Management System
· Deploy and maintain the Quality Management System in line with applicable standards (ISO 9001).
· Ensure compliance with regulatory and metallurgical product requirements.
· Lead internal and external audits.
Quality Culture & Continuous Improvement
· Promote a strong quality culture across production and support teams.
· Train and coach employees on quality tools (5M, FMEA, 8D, etc.).
Root Cause Analysis
· Lead root cause analysis (RCA) to address internal and external non-conformities.
· Ensure implementation of effective and sustainable corrective actions.
Customer & Supplier Quality
· Manage customer complaints and ensure high levels of customer satisfaction.
· Drive supplier quality performance in collaboration with procurement (assessments, audits, improvement plans).
Cross-functional Collaboration
· Work closely with production, engineering, and supply chain teams.
· Act as the quality reference across all internal and external stakeholders.
Reporting & Governance
· Develop and maintain quality dashboards and performance reports.
· Provide clear visibility of quality performance to senior management.
Profile:
Experience
· Minimum 5 years’ experience in industrial quality, ideally within metallurgy or metal processing (machining, casting, fabrication, etc.).
· Strong exposure to manufacturing environments.
Skills
· Solid knowledge of quality tools and problem-solving methodologies.
· Good understanding of industrial quality standards and regulations.
· Project management and change management capabilities.
Leadership
· Ability to influence and engage teams on the shopfloor.
· Strong analytical mindset and results-driven approach.
Personal Attributes
· Hands-on, pragmatic, and structured.
· Strong collaboration and communication skills.
· Customer-focused with high operational rigor.
Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities or requirements.
For further assistance please speak to Recruitment.