Reception Manager

Job description

Reception Manager - Torquay | Earn from £32,000 with live-in options and a beautiful coastal setting

Are you an experienced front office professional looking for your next step? We're looking for a confident Reception Manager to join a welcoming, family-run Hotel in Torquay, offering stunning cliff-top views and private beach access. This is a fantastic opportunity to take ownership of a busy Reception operation while enjoying a friendly, home-from-home working environment.

You'll enjoy a role where your experience is valued, alongside:

• Possible live-in accommodation for those relocating
• On-site parking
• Meals on duty
• 40 hours per week across mixed shifts, including weekends
• The opportunity to work within an independent, family-run Hotel
• A beautiful coastal location with easy access to the local area

Key Responsibilities

You'll oversee the day-to-day Reception operation, ensuring guests receive an efficient, friendly and professional service.

• Lead and oversee daily front desk activities
• Ensure guest enquiries, bookings and telephone calls are handled effectively
• Support the team with booking procedures to maximise room sales and revenue
• Check guests in and out, alongside restaurant, bar and lounge bookings
• Ensure the front desk remains presentable and appropriately staffed
• Work closely with other departments to provide accurate reports and information
• Complete daily banking and reconcile floats
• Maintain strong knowledge of Hotel services, facilities and the local area
• Support your team to maximise room revenue in line with company standards

You'll ideally bring previous supervisory or management experience within a front office environment, alongside:

• Previous Reception supervisory or front office managerial experience
• Experience within a family-run or independent Hotel is advantageous
• Sales, revenue and reservations knowledge
• Guestline/Rezlynx experience is desirable, although training can be provided
• Excellent customer service and communication skills
• Good written and spoken English

If you're ready to take your next step as a Reception Manager in Torquay, this could be the perfect opportunity to combine your hospitality experience with a fantastic coastal lifestyle.

Apply now and take the next step in your career.

Job Number │ 49035 / INDFOH
Location │ Torquay
Role │ Reception Manager

Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.

Reference 225596169