Job Description:

We are looking for an experienced Scheduler / Service Coordinator to join a growing Fire & Security company based in Coalville.

You will be responsible for coordinating engineers, scheduling reactive and planned maintenance works, and ensuring customers receive a high level of service.

Key Responsibilities - 

• Schedule engineers for reactive, PPM and installation works.
• Manage engineer diaries and workloads.
• Liaise with customers to arrange appointments and provide updates.
• Prioritise emergency and reactive call-outs.
• Monitor jobs against SLAs and KPIs.
• Coordinate follow-on and remedial works.
• Keep job records and systems up to date.
• Work closely with engineers, customers and Service Managers.
• Deal with scheduling issues and changes throughout the day.

Personal Requirements - 

• Previous experience in scheduling, planning or service coordination.
• Experience coordinating field-based engineers preferred.
• Strong organisational and communication skills.
• Able to manage multiple priorities in a fast-paced environment.
• Confident using Microsoft Office and scheduling/CRM systems.
• Fire & Security, Engineering or FM experience would be advantageous.

Salary - £(phone number removed)k per year 

For more information, apply today and I will get in touch!

About Marble Talent
As engineering recruitment specialists, we pride ourselves on the ability to turn aspiring candidates at the beginning, middle or towards the end of their engineering careers into successful, professional engineers place at the right companies. We are interested in people from all walks of life, as long as they have the passion to succeed in engineering. Our goal is to become the recruiter of choice for UK engineering companies. We will do this by continuing to deliver a first-class service for both clients and candidates