Service Engineer

SERVICE ENGINEER - AUTOMATIC DOORS
Full-time | Field Based
We're looking for a Service Engineer to join a growing service team, carrying out planned and reactive maintenance, repairs and upgrades to automatic door systems at customer sites.
This is a field-based role suited to someone with strong mechanical and/or electrical skills who enjoys fault-finding, working independently and delivering excellent customer service.
THE ROLE
Your responsibilities will include:
* Carrying out planned preventative maintenance (PPM) and reactive repairs
* Diagnosing existing and potential faults using a logical approach
* Completing modernisation and system upgrade works
* Carrying out door safety checks and investigating incidents
* Providing technical support to customers and colleagues
* Recommending preventative maintenance, replacement parts and system improvements
* Identifying opportunities for upgrades and additional service requirements
* Completing all required service documentation accurately
* Managing vehicle stock, tools, equipment, uniform and PPE
* Following customer site procedures and health & safety requirements
* Participating in an out-of-hours call-out rota
* Delivering a professional and reliable service at customer sites
ABOUT YOU
Previous experience working with automatic doors is highly desirable, although additional training can be provided.
Ideally, you will have:
* Knowledge or experience of automatic door systems
* Mechanical and/or electrical knowledge
* BS 7036 / EN 16005 knowledge or certification - preferred
* CSCS Card - advantageous
* NVQ in door systems and repair - advantageous
* Strong fault-finding and problem-solving skills
* Excellent organisation and communication skills
* A customer-focused approach
* Ability to work independently and as part of a team
* Flexibility regarding working hours, call-outs and occasional weekend work
If you're an experienced Service Engineer looking for your next opportunity within the automatic door industry, we'd like to hear from you.