Job Description:

We are recruiting for an experienced Subsidy Officer to support a busy Revenues and Benefits team. The successful candidate will play a key role in ensuring Housing Benefit and Council Tax Reduction claims are assessed accurately, subsidy returns are completed correctly, and subsidy income is maximised.
Key Responsibilities

• Review Housing Benefit and Council Tax Reduction claims to ensure accuracy and maximise subsidy recovery.
• Assist with the preparation, submission, and audit of annual Housing Benefit subsidy claims.
• Undertake targeted checking of high-risk and complex benefit cases.
• Identify opportunities to improve subsidy performance and make recommendations.
• Provide feedback on quality and performance, highlighting training needs.
• Support the delivery of subsidy-related training and guidance.
• Maintain up-to-date knowledge of benefits legislation, case law, and procedures.
• Deputise for the Subsidy Team Leader when required.

Essential Requirements

GCSEs (or equivalent) including Maths and English. Experience working within a Revenues and Benefits environment. Strong understanding of Housing Benefit and Council Tax Reduction legislation. Excellent analytical, organisational, and communication skills. Proficient in Microsoft Office and ICT systems. Ability to work independently and meet deadlines.