Support Living Service Manager

Job description

We are seeking a dynamic and compassionate Supported Living Service Manager to lead and oversee our supported living services, ensuring the delivery of high-quality care tailored to individuals with diverse needs. In this role, you will coordinate daily operations, supervise care staff, and develop personalized care plans that promote independence, dignity, and well-being.

You’ll be managing a team supporting 16 people with learning and physical disabilities, and autism in a newly developed community of self-contained flats and bungalows.

Being part of the setup and planning of the service, once in post you will recruit to your own brand-new staff team which will be an Assistant Service Manager and Support Workers.

This is not just another job. It’s a values-led, person-first role where you’ll have the autonomy to shape a service around individual needs, aspirations, and routines, ensuring that every decision, every improvement, and every smile has real meaning.

Having experience in setting up a new service is highly desirable and it is essential that as our new Service Manager has a fun, positive and can-do attitude!

The successful applicant will be expected to be in post three months prior opening.

Why this role is special

• You’ll lead a skilled, dedicated team who care deeply about making a difference.
• You’ll build trust, connections, and opportunities that help someone grow, explore their world, and feel truly understood.
• You’ll be supported by a strong, committed family and professional network, all working towards the same goal.
• And most importantly—you’ll be backed by an organisation that always puts people first.

Who we’re looking for

You’re not just a manager, you’re a leader, mentor, and motivator. You’ll bring:

• A genuine desire to create and maintain a high-quality, person-centred service.
• Experience in leading and developing teams, with confidence in safeguarding and compliance.
• (Ideally) a Level 3–5 Health & Social Care qualification, or the drive to achieve it.
• A full UK driving licence and access to a vehicle with business insurance.
• Above all, you bring energy, warmth, and heart to everything you do.

Reference 225666910