Job Description:

Role: Transport Administrator

Location :Leicester

Hours: Full Time - Permanent

Salary: £30,000 - £35,000

What will you be doing?

• Providing administrative support to the transport and operations team.
• Scheduling and coordinating vehicle movements to ensure timely collections and deliveries.
• Liaising with drivers, customers, warehouses, and third-party hauliers to communicate transport updates.
• Processing transport documentation, including delivery notes, manifests, PODs (Proofs of Delivery), and customs-related paperwork where required.
• Monitoring vehicle schedules and tracking shipments to ensure service levels are met.
• Updating transport management systems with accurate shipment and delivery information.
• Assisting with route planning and load scheduling to maximise efficiency.
• Managing driver records, compliance documentation, and vehicle-related paperwork.
• Handling customer enquiries and resolving transport-related issues in a professional manner.
• Producing reports and maintaining accurate transport and operational records.
• Supporting the wider freight forwarding team with general administrative duties as required.

Experience/qualifications required:

• Previous experience in a transport, logistics, freight forwarding, or administrative role.
• Strong organisational skills with the ability to prioritise tasks in a fast-paced environment.
• Excellent communication skills, both written and verbal.
• Proficient in Microsoft Office applications, particularly Excel, Outlook, and Word.
• Experience using transport management systems (TMS) or logistics software is advantageous.
• Strong attention to detail and accuracy when processing documentation.
• Ability to work effectively both independently and as part of a team.
• Knowledge of freight forwarding, customs procedures, or transport compliance would be beneficial.
• GCSEs (or equivalent) in English and Maths; additional logistics qualifications are advantageous.

Benefits

• Competitive salary.
• Company pension scheme.
• Holiday allowance plus bank holidays.
• Career development and progression opportunities.
• Ongoing training and professional development.
• Friendly and supportive working environment.
• Employee assistance programme (where applicable).
• Free on-site parking.
• Company events and team-building activities.