This is an excellent opportunity to join the team as a Complaints Handler on a full-time permanent basis. Culture and Environment. You will be working in a friendly and welcoming workplace that is warm, supportive, and fast-paced. The complaints team is p... Read more

Complaints Administrator – 12 Week Temporary Assignment. Location: Wigston, Leicester. Hours: Monday–Friday, 9:00am–5:00pm – 35 hours per week. Hybrid: 3 days in the office / 2 days working from home. Contract: Temporary – 12 Week Assignment. Full-Time. W... Read more

Senior Salmon are on the hunt for experienced Call Handlers to join a new and growing company based in Mansfield. This is an exciting opportunity for confident and professional individuals who thrive in a fast-paced customer service environment. We are lo... Read more

Complaints Investigator. Charnwood Council. Ongoing contract. Hybrid - 2 days onsite, 3 days work from home. LE11 2TX. £18.96 per hour PAYE. Key Responsibilities. Collate and present customer feedback and insight to support improvements to service process... Read more

The post holder will provide operational leadership to case handlers and administrators, maintaining clear oversight of live workloads, risk, escalation routes, performance, customer communication and customer safety outcomes. This role is part of Propert... Read more

Support the Complaints and Housing Ombudsman team with the resolution of cases. Support the customer journey and seek resolution with contractors. Case manage Disrepair cases, communicate with the legal representative and support settlementWhat you'll bri... Read more

Providing performance information for audits, complaints, Ombudsman enquiries and governance meetings. Working with stakeholders to understand business requirements and translate them into effective reporting solutions. Reviewing and mapping business proc... Read more