This Resident Liaison Officer (RLO) role in the property industry is all about building strong relationships with tenants and ensuring smooth communication during property projects. You'll be the key point of contact, helping to keep everything running ef... Read more

Assist Customer Service Manager to manage, provide support and motivation to our Senior RLO's and RLO's, ensuring that assigned tasks are completed in an orderly and effective manner. Liaising with Project Managers to ensure identification, management and... Read more

Key words: RLO, CLO, TLO, Resident Liaison Office, Tennant Liaison Office, Customer Liaison officer, Property Service, Refurbishment, Social Housing. …

This role is more focused on administration, coordination and resident communication than a traditional site-heavy RLO position, although site visits will still be required when needed. You will be responsible for keeping residents informed, coordinating ... Read more