Job Description:

ARC Recruitment Ltd has been a trusted name in the logistics sector since 2004. We specialise in providing high-quality temporary driving workers to businesses across the Midlands. With decades of experience and a reputation for reliability, we are now looking for an Account Manager / Recruitment Consultant to join our dedicated team.   The Role   This is not a cold calling role. Instead, you will focus on servicing existing clients, re-engaging with lapsed accounts, and ensuring smooth operations for our temporary driving workforce.   Key responsibilities include:

• Managing and developing strong relationships with current and lapsed clients across the Midlands.
• Recruiting, vetting, and onboarding temporary drivers (HGV, van, forklift, etc.).
• Ensuring full compliance – right to work checks, driver CPC, tachograph records, and health & safety.
• Matching qualified drivers to client shift requirements.
• Providing day-to-day support to drivers and clients, resolving any on-site or operational issues.
• Proactively building rapport to increase repeat business – no cold calls, just relationship-driven growth.
• Participating in an on-call rota to service clients outside of normal working hours (evenings and weekends on a rotational basis).

What We’re Looking For

• Essential: Experience in recruitment OR the transport/logistics industry (e.g., transport coordinator, driving agency, fleet management).
• Strong organisational and people skills.
• Knowledge of driver compliance (CPC, DQC, licences) is highly desirable.
• Self-motivated and comfortable working in a fast-paced temporary recruitment environment.
• A genuine desire to provide great service – not sales pitches.
• Willingness to be part of an out-of-hours on-call rota to support clients when urgent driving cover is needed.

What We Offer

• No cold calling.
• Free on-site parking.
• Bonus & incentive schemes (performance-based).
• Regular core working hours – 09:00 to 17:00.
• A supportive, long-standing team with a family-run feel.
• Opportunity to work with a well-respected logistics specialist.