Sales Support Administrator

Job description

Celltherm Coldrooms, Narborough, LE19 2GW

Monday to Thursday 9:00am – 17:00pm & Friday 9:00am – 16:00pm (30 minutes lunch)

We are recruiting for a sales support administrator who can start a full-time permanent role. We may consider applicants wanting a part-time position.

To provide administrative and coordination support to our sales team, ensuring that customer orders and sales information are accurate and processed efficiently.

Key responsibilities:

• Be the first point on contact for customer enquiries.
• Prepare quotations, sales orders and other sales documentation.
• Support our external sales representatives.
• Enter and maintain customer and product information in our CRM system.
• Process customer orders accurately and promptly.
• Communicate order details to the Operations Manager.
• Track order progress and provide customers with updates.
• Maintain sales reports, customer records, and order histories.
• Follow up on outstanding quotations and orders.
• Ensure sales documentation is filed and maintained correctly.
• Occasional assistance in our warehouse for lite duties, will involve manual work.

Experience:

• Experience in customer service and sales administration.
• Strong communication and organisational skills
• Excellent attention to detail
• Confident speaking with customers and resolving issues
• Customer focused with a willingness to learn and develop

Reference 225703426