Complaint Coordinator - 12 Month Fixed Term Contract. Location: Beeston, Nottingham, NG9 1LA. Salary: £29,025 - £30,553- Hybrid Working based on a 37.5hr week. Free on-site parking subject to avaliablity. At Metropolitan Thames Valley Housing, we have an ... Read more

Working closely with the Head Teacher, Senior Leadership Team and administrative colleagues, you will coordinate a wide range of responsibilities including executive support, governance administration, complaints management, HR administration and stakehol... Read more

In this role, you will be responsible for supporting tenants in their homes and ensuring that all planned works, queries, and complaints are addressed in a timely and professional manner. Primary and General Responsibilities. Serve as the primary point of... Read more

Managing customer complaints, coordinating containment activities and leading 8D investigations to identify root causes, implement corrective actions and prevent recurrence. Keeping customers updated on investigations and corrective actions, ensuring resp... Read more

As a Customer Care Co-ordinator, you will be responsible for liasing between customers, site teams & maintenance operatives, organising repairs & dealing with complaints. What's in it for you. Basic salary of £30,000 - £35,000 (D.O.E. Generous annual leav... Read more

Manage programme inboxes, resolve queries and escalate complaints when necessary. Support Account Managers with communication plans, campaign ideas and email creation. Update website content and maintain accurate customer records. Check, prepare and uploa... Read more

Coordinate appointments and access with site and operational teams. Keep tenants updated on works, timescales and any potential disruption. Conduct tenant visits and proactively address concerns. Support vulnerable tenants and consider individual needs. H... Read more

Coordinate with kitchen staff to ensure timely service and quality food delivery. Handle customer inquiries, complaints, and feedback professionally to maintain a positive dining experience. Monitor financial performance, including budgeting and cost cont... Read more

Lead internal audits and coordinate external certification, customer and supplier audits. Prepare management review reports, quality KPIs and performance data. Act as the primary quality contact for customers, managing complaints, concerns and non-conform... Read more

Major Recruitment is currently recruiting for a Supply Chain Operations Coordinator to join our client's team in Coventry on a permanent basis. This is a great opportunity for someone with experience in Customer Service, Order Processing or Supply Chain w... Read more

Booking appointments and coordinating pre-installation inspections. Helping residents understand how to prepare their balconies for the works. Handling enquiries, concerns, complaints and access refusals with confidence and sensitivity. Keeping accurate r... Read more

Arranging and coordinating property appointments and pre-installation inspections. Liaising with residents regarding balcony access, removal of personal belongings and preparation for the works. Managing resident enquiries, concerns, complaints and access... Read more

The role involves being a key point of contact for customers, handling enquiries, coordinating appointments and supporting the smooth delivery of projects and services. Working closely with the operations and site teams, the Customer Service Administrator... Read more

Customer Service Coordinator. Osprey Engineering Solutions are currently hiring on behalf of a leading supplier of pneumatic and automation components such as pneumatic cylinders, valves, fittings, air preparation units, electric actuation and fluid contr... Read more

Working closely with customers and manufacturing teams, you'll lead quality activities, manage customer complaints and quality escapes, maintain the Quality Management System, and develop team members to improve quality performance. Quality Manager respon... Read more

Communicating with hauliers, drivers and third-party delivery networks to coordinate collections and deliveries. Monitoring daily transport operations and tracking shipments through to completion. Proactively notifying customers of delivery dates, times a... Read more

Are you an experienced Customer Care Coordinator looking for your next opportunity with a highly respected 5-star housebuilder. We are working with a leading residential developer who is looking for a proactive, organised and customer-focused individual t... Read more

Coordinating collections and deliveries, including transport arrangements, clearance documentation and delivery notes. Keeping stock records and shipment trackers accurate, ensuring materials remain traceable. Supporting warehouse activities, including st... Read more

Overseeing CAPAs, complaints, deviations, nonconformances and quality risk management. Leading internal audits and coordinating responses to external, regulatory and customer audits. Driving effective investigations and ensuring corrective actions are del... Read more

Would you like to use your complaint-handling skills to make a meaningful difference for residents? Join our Customer Resolutions team as a Housing Ombudsman Coordinator on a permanent basis, where you'll help ensure residents' concerns are heard and work... Read more