Complaints Investigator. Charnwood Council. Ongoing contract. Hybrid - 2 days onsite, 3 days work from home. LE11 2TX. £18.96 per hour PAYE. Key Responsibilities. Collate and present customer feedback and insight to support improvements to service process... Read more

Complaints Administrator – 12 Week Temporary Assignment. Location: Wigston, Leicester. Hours: Monday–Friday, 9:00am–5:00pm – 35 hours per week. Hybrid: 3 days in the office / 2 days working from home. Contract: Temporary – 12 Week Assignment. Full-Time. W... Read more

Performing analytical testing for batch release, stability studies, development projects, and customer complaint investigations. Supporting GMP investigations, including preliminary and full-scale OOS/OOT investigations. Maintaining Good Documentation Pra... Read more

Investigating customer complaints and helping with claims and cost recovery where appropriate. Supporting daily, weekly and monthly performance and compliance reporting. Working closely with warehouse, customer service and other internal teams to ensure c... Read more

Provide specialist advice and manage complex cases, including investigations, correspondence, adjudication appeals, Court hearings and queries from customers, Members and stakeholders. Monitor and improve service performance, developing policies and proce... Read more

This is a genuinely varied role, covering regulatory reporting, risk, complaints, audits, policies and business projects. No two days will be the same, and you'll have the opportunity to get involved in new projects as the business continues to grow. What... Read more

Drive complaint reduction plans in collaboration with Operations and Technical Services. Conduct audits, investigate customer complaints, and ensure supplier compliance with specifications. Support innovation by ensuring quality standards are integrated i... Read more

You'll carry out checks, audits, and investigations, ensuring all procedures align with food safety standards and regulatory requirements. Main responsibilities. Conduct quality checks on temperature, weights, product specs, hygiene, and traceability. Mon... Read more

Investigate deviations, non-conformances, environmental monitoring excursions and complaints. Analyse and trend microbiological and environmental monitoring data to identify risks and opportunities for improvement. Support validation activities, including... Read more

Logging, investigating, and assisting with the resolution of customer complaints. Supporting the Quality Department in maintaining documentation and records in line with company procedures. Skills and Experience. The successful candidate will demonstrate.... Read more

Investigate quality issues and customer complaints, identifying root causes and implementing corrective actions. Work with Production and Engineering to solve problems and prevent issues from recurring. Drive continuous improvement across manufacturing pr... Read more

Lead investigation and resolution of internal and customer quality concerns. Ensure effective containment, root-cause analysis, corrective action and verification of effectiveness. Monitor customer complaints, PPM, scrap, internal defects and other qualit... Read more

Analyse customer returns, complaints, and product defects to identify root causes and implement corrective actions. Prepare, maintain, and review Control Plans for components and finished products. Conduct Process Audits and Capability Studies to ensure m... Read more

Manage a varied caseload of anti-social behaviour reports from initial complaint through to resolution. Conduct estate visits, home visits, interviews, and community-based investigations. Gather evidence and build case files to support appropriate case pr... Read more

You'll be responsible for carrying out quality checks throughout the production process, investigating issues and helping to drive a strong quality culture across the site. The role operates on a 4 on 4 off shift pattern, with the opportunity to work eith... Read more

Investigating complaints and responding to customer enquiries. Liaising with internal teams, contractors and external agencies. Identifying safeguarding concerns and making appropriate referrals. Maintaining accurate and up-to-date case records. Taking ap... Read more

Whether it's a damaged delivery, a product quality concern, or a service issue, you'll be there to investigate, keep customers informed, and drive things through to a positive resolution. This is a great opportunity for someone who genuinely enjoys helpin... Read more

This is an excellent opportunity to join the team as a Complaints Handler on a full-time permanent basis. Culture and Environment. You will be working in a friendly and welcoming workplace that is warm, supportive, and fast-paced. The complaints team is p... Read more

Assess and investigate complaints made by the public. Hybrid Working. About Our Client. For over 50 years we have been the voice of the public. Our free and impartial service helps people put things right with their local council or adult social care prov... Read more

Investigating customer complaints and delivery issues. Supporting third-party claims and credit recovery. Maintaining daily, weekly and monthly reports. Liaising with warehouse, customer service and other internal departments. Liaising with couriers and e... Read more