This is primarily a written complaints and queries role, dealing with inbound emails and taking ownership of each query through investigation to resolution. You'll review the information provided, establish what has happened and produce a clear, professio... Read more

Complaints Investigator. Charnwood Council. Ongoing contract. Hybrid - 2 days onsite, 3 days work from home. LE11 2TX. £18.96 per hour PAYE. Key Responsibilities. Collate and present customer feedback and insight to support improvements to service process... Read more

An opportunity has arisen for an experienced ASB Officer to join a well-established housing association in Leicester on a temporary basis. This is a hybrid and flexible working role, combining community-based work with remote administrative duties, offeri... Read more

Housing Officer. Location: Northamptonshire - Corby and Kettering. Contract: Temporary. Hours: Full-time. Duration: Ongoing. This role is site based 5 days a week. We are currently recruiting for an experienced Housing Officer to join a local authority ho... Read more

This is an excellent opportunity for an experienced Housing Performance Officer, Business Intelligence Analyst or Housing Data Analyst with strong Power BI and Excel skills who can turn complex operational data into meaningful management information. The ... Read more

Escalate any complaints in regards to any advice given in line with the company complaints procedure. Providing an overview of the advice provided if an investigation is required. Assist with internal health and safety matters, to provide advice and case ... Read more